Terms of service

Last updated: July 3, 2026

This website is operated by BOTTLESTOP RETAIL OPS PTY LTD (doing business as "Ziloa"). Throughout the site, the terms "we", "us" and "our" refer to BOTTLESTOP RETAIL OPS PTY LTD. By visiting our site and/ or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

SECTION 2 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. Paid order prices are protected after checkout is completed, and we will not unilaterally increase paid order prices before shipment.

SECTION 3 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

SECTION 4 - PRODUCT ACCURACY AND COMPLIANCE

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us.

SECTION 5 - THIRD-PARTY SERVICES & LINKS

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

SECTION 6 - GOVERNING LAW

These Terms of Service and any separate agreements under which we provide you Services shall be governed by and construed in accordance with the laws of Australia, aligned with the legal registration of BOTTLESTOP RETAIL OPS PTY LTD.

SECTION 7 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@ziloa.shop. Our corporate and contact frameworks are detailed below:

  • Company Name: BOTTLESTOP RETAIL OPS PTY LTD
  • Store Name: Ziloa
  • Business Address: 54 HUNTER ROAD DERRIMUT, 3026 Australia
  • Email: support@ziloa.shop
  • Phone: +61 480 801 872
  • Support Hours: Monday-Saturday: 9:00 AM - 5:00 PM (GMT+8 / Singapore Time)